Shipping and Refund

Shipping Policy

Thank you for shopping with Nutrinos!

We aim to provide you with a smooth and reliable shopping experience across Pakistan.

Delivery Coverage

We deliver to all cities and regions across Pakistan, through trusted third-party courier partners to ensure your order reaches you safely and on time.

Dispatch & Delivery Time

Orders placed before 12:00 PM (noon) are dispatched the same day.

Orders placed after 12:00 PM are processed and dispatched on the next business day.

Once dispatched, deliveries usually take 3 to 5 business days depending on your location and courier schedules.

Shipping Charges

Shipping is absolutely free on all orders, no minimum purchase required.

Payment Methods

We currently offer two secure payment options:

  • Cash on Delivery (COD): Pay in cash to the courier at the time of delivery.
  • JazzCash (Advance Payment): Pay conveniently at checkout using JazzCash if you prefer to complete your payment in advance.

Order Tracking

Once your order has been dispatched, you will receive a confirmation message and email containing your tracking details. You can use this information to monitor the status of your delivery.

Delivery Attempts

If you are unavailable at the time of delivery, our courier will attempt to deliver your parcel again. Please ensure your contact details and delivery address are accurate to avoid delays.

Delivery Issues

In case of any delays, damaged items, or missing parcels, please reach out to us at +92 327 0955654, and our support team will assist you promptly.