Shipping & Return Policy

Thank you for shopping with NutriNos!

We aim to provide you with a smooth and reliable shopping experience across Pakistan.

Delivery Coverage

We deliver to all cities and regions across Pakistan through trusted third-party courier partners to ensure your order reaches you safely and on time.

Dispatch & Delivery Time

Once dispatched, deliveries typically take 3 to 5 business days, depending on your location and courier schedules.

Shipping Charges

Shipping is absolutely free on all orders, no minimum purchase required.

Payment Methods

We currently offer two payment options:

  • Cash on Delivery (COD): Pay in cash to the courier at the time of delivery.
  • Bank Account (Advance Payment): Pay conveniently at checkout using bank if you prefer to complete your payment in advance. Please share screenshot of payment on the given number +92 327 0955654. Once the payment is confirmed, we will dispatch your order.

Order Tracking

Once your order has been dispatched, you will receive a confirmation message and email containing your tracking details. You can use this information to monitor the status of your delivery.

Delivery Attempts

If you are unavailable at the time of delivery, our courier will make up to two delivery attempts.

If all attempts are unsuccessful, the parcel will be returned to us. Please ensure your contact number and delivery address are accurate to avoid any inconvenience.

Return & Refund Policy

To request a return, please contact our customer support team at +92 327 0955654.

The return shipment usually takes 2–3 business days to reach us. Once received, your refund will be processed within 7 business days, after necessary verification and deductions.

Delivery charges will be deducted from the refund amount. The remaining amount will be refunded to your original payment method.

Please note that returned products must be unopened and unused. Products that have been opened, used, or tampered with will not be eligible for a refund.

Delivery Issues

In case of delays, damaged items, or missing parcels, please contact our customer support team at +92 327 0955654, and we will assist you promptly.